How much space will I need?

A large, open space is optimal. Each set-up is approx. 3 1/2 ft. wide x 6 1/4 ft. long. We will work with you to design the best configuration for your event, whether it be aisles, a semicircle, or a line up. See our suggested configurations here.

 

How many children are allowed per tent?

For safety reasons, only one child is permitted per tent.  

 

Is there an age limit for your tent?

Absolutely not!  Why let the kids have all the fun?  Our tents are 5 ft. tall and can also accommodate adults and teens. Air mattresses are all twin-sized. However, we do ask that all guests are age 5 and older for safety reasons. Adult sleepover themes are considered custom. Please inquire for additional details.

 

Can I have my party in my backyard or patio?

Our tents are intended for indoor use only, but we can certainly discuss it if the circumstances are just right.

 

Do you offer custom themes?

We would love to help you plan a one-of-a-kind theme created especially for you. Custom themes are priced differently than our ready-to-go themes and most require a minimum of 4-6 weeks notice to create. Please inquire for additional details.

 

Do I need to do anything before you arrive?

We ask that the designated celebration area be clear of all furniture and other items. It should be swept or vacuumed and free of debris.  Our Dream Team does NOT move furniture. All homes must be smoke-free - NO EXCEPTIONS. 

 

Can I serve food & beverages in the tent?

We kindly request that only light dry snacks and clear beverages (no fruit punch or cola products) be consumed in the tent. We ask that no greasy or messy foods are served inside/around the tent. This is asked to help us maintain the highest quality of our linens and fabrics.

 

What about pets?

We love fur babies...but we ask that you keep your guests to the two-legged type. We find it best to keep the four-legged friends out of the designated party area to prevent accidents and damage.

 

 

Can I keep the tent for more than one night?

Absolutely! We want you and your guests to have the sleepover party of your dreams! And if that means keeping the tent for an extra night, so be it! For a fee of $25 per tent per night, you can stretch your party for an additional day, subject to inventory availability and our booking calendar.

 

What if I need to add or remove tents at the last minute?

We understand last-minute additions sometimes happen. We are willing to do our best to accommodate based on availability and inventory.  If a tent needs to be removed at the last minute that's okay too, however the original booking fee will remain.

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Can I add any customizations or add-ons after I've paid the deposit?

We will always to do our best to accommodate based on availability.  However, we do request a minimum of 7 days notice to ensure our ability to provide these custom add-on upgrades.

 

​What areas do you deliver to?

We currently deliver to all of the tri-county area including Broward, Palm Beach and Miami-Dade. There is a small travel surcharge for deliveries to areas that are over 25 miles from our headquarters in Coral Springs, FL. Please contact us for details.

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What if I need to cancel?

We understand that life happens. In case of emergency, and you need to reschedule, you can do so up until the evening before your party. Please see our cancellation policy here.  

 

Do you stay for the party?

We don’t stay and host the party, but we ensure everything is set up just as you need it. 

 

​How will my items be delivered?

1 or 2 members of our Dream Team will deliver, set up and break down your slumber party personally. ​We don’t subcontract any work outside of our small family team.

 

​​How long do you need to set up?

We are focused on providing a safe and efficient set up. We recommend allowing 1-2 hours for set up of a standard party and 1 hour for break down depending on the number of tents in your package, location, and theme.

​How is your bedding laundered?

Hygiene is of the utmost importance to us and we take sanitizing our supplies very seriously. All linens are professionally laundered after each use, regardless of whether they were slept on. All materials are disinfected after each party.

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Do you have any other tips or tricks for hosting an amazing celebration?

We sure do!  Head on over to our blog to check out some articles on anything and everything sleepover and celebration related.

 

Check out our list of trusted vendors (local small businesses) that can help add to your slumber party's WOW-factor.

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How can I get in touch with you?

Email: pitchedperfectpartyco@gmail.com

Call/text: (954) 778-2830