Terms and Conditions

Cancellation Policy

PAYMENT

Florida sales tax (7%) will be applied to your total. Cash, checks, credit cards, and bank ACH are accepted.

CANCELLATION POLICY

Pitched Perfect Party Co. does not refund any cancellations, but events can be rescheduled for emergencies. If you need to reschedule, we will gladly offer you another date based on availability.

SECURITY DEPOSIT

A $100 (non-refundable) deposit is required at time of booking to secure your date and theme. The remaining balance must be paid in full 10 days PRIOR to your event. Failure to pay 10 days prior will result in cancellation of your party. If payment is not received or the date is not rescheduled, the security deposit will be forfeited.

Security Deposit

DAMAGE DEPOSIT

Pitched Perfect Party Co. is not responsible for damage or loss of inventory once placed at an event location. There is a $50-$100 (refundable) damage deposit charge added to all invoices. If no damages are confirmed, the security deposit will be refunded within 48 hours of inventory pick-up. Any severely damaged or lost items will result in a fee equal to its replacement.

No children under age 2 should be permitted on our beds or in the teepees at any time for safety reasons. Please refrain from using items in our tents that will stain or damage our inventory (e.g. paint, markers, nail polish, makeup, colored drinks, food, or slime products). The display trays in front of the tent are meant as décor and to hold any “extras” or favors the client may add to their package. Please do not use them for arts & crafts.

Please keep the designated celebration area smoke and pet-free.

DELIVERY AREA/TRAVEL FEE

All celebrations delivered within a 25 mile radius of Coral Springs, FL are included at no additional cost. Deliveries outside our area will incur a travel fee of $2.40 per mile.

ACKNOWLEDGEMENT OF SPACE REQUIREMENTS

An adult (18) years or older must be present for set up and break down. Please clean and clear the area for the set up of all furniture prior to our arrival time. Our Dream Team cannot move furniture - no exceptions.

We reserve the right to cancel the event without a refund if:

The celebration area is not clean and clear upon our arrival - we cannot move furniture
Any environmental safety concerns are present
Adequate space for your celebration set-up is not provided (ask us to help you plan or see our suggested configurations here)

We can arrange the teepees in many different configurations to make them fit in most spaces. Not sure? Just send us a photo of the space with the measurements and we can help plan the best configuration for the space.

However, it is the client's responsibility to be sure the space is large enough to accommodate all teepees reserved.

Damage Deposit